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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brooke Iyer

September 18, 2026

5  out of  5
rating by Brooke Iyer
"We have had such a wonderful experience with the entire Derek Eastman office. When we had significant water damage in our home, Jordan was the one who answered our call that first day and helped us figure out what to do during an incredibly stressful situation. Since then, Jody has been there for us every step of the way, consistently checking in, answering our questions, and making sure we were doing okay throughout the entire claims and repair process.

What has stood out most is how genuinely caring everyone in the office is. They have made us feel like more than just clients, and their kindness during a really difficult few months has meant so much to our family.

Jody also recently helped my husband and me set up our life insurance policies. The entire process was incredibly easy and seamless. We have been so impressed with how responsive, helpful, and thoughtful everyone has been. We are truly grateful for Jody, Jordan, and the entire team at Derek Eastman’s office and would absolutely recommend them to anyone."
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Beth Moser

September 11, 2026

5  out of  5
rating by Beth Moser
"The lady i was talking to was very helpful with with answering my questions. Very nice people at the Eastman office in Eureka."
We responded:
"Thank you, Beth! We really appreciate your kind words about our Eureka team. We believe great service starts with taking the time to listen, answer questions, and help people understand their insurance options so they can make confident decisions. We’re grateful for your trust in the Eastman State Farm team!"
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Nick Janes

August 28, 2026

5  out of  5
rating by Nick Janes
"The team here is always prompt and ready to go to work for my business the minute I need them to! Absolutely love working with them!"
We responded:
"Thank you, Nick! We really appreciate your kind words and the trust you place in our team. We know you need an insurance team that is responsive, dependable, and ready to help when something comes up. We’re grateful for the opportunity to help protect your business and to be a trusted partner you can count on!"
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Mark Wolfmeyer

August 13, 2026

5  out of  5
rating by Mark Wolfmeyer
"Extremely friendly, responsive and helpful."
We responded:
"Thank you, Mark! We really appreciate your feedback. Our team strives to be friendly, responsive, and easy to work with while providing the knowledgeable guidance you need to feel confident in your coverage. We’re grateful for the opportunity to serve you!"
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Lynn Willard

August 12, 2026

5  out of  5
rating by Lynn Willard
"There was a mess up on my digital payment, and Jordan took care of it. Claim message system is rather ridiculous, and my claim handler did not call me back after I left two messages. The issue was time critical. God bless local SF offices where you can actually talk to a person!"
We responded:
"Thank you, Lynn, we really appreciate your honest feedback. We’re sorry the claims communication was frustrating, especially with a time-sensitive situation, but we’re very glad Jordan was able to step in and help get the payment issue taken care of. One of the things we value most about being a local State Farm office is being available when our customers need a real person to help answer questions, navigate an issue, or figure out the next step. We’re grateful for your trust—and we’ll be sure to pass your kind words along to Jordan!"
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Prasanna Ballal

August 11, 2026

5  out of  5
rating by Prasanna Ballal
"Very professional and courteous. The team treats clients with compassion."
We responded:
"Thank you, Prasanna, we truly appreciate your kind words. Providing professional, knowledgeable service is important to us, but so is genuinely caring for the people we serve. We want every customer to feel heard, respected, and supported through both everyday insurance needs and life’s unexpected moments. We’re grateful for your trust in our team!"
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Rose Addo

August 5, 2026

5  out of  5
rating by Rose Addo
"I always have a positive experience with Derek Eastman State Farm. Their team makes me feel like a priority, and I never hesitate to ask questions—no matter how small or seemingly silly. I truly appreciate their excellent customer service and how quickly they respond whenever I've needed to file a claim."
We responded:
"Thank you, Rose, we truly appreciate you sharing this! We want every customer to feel like a priority and comfortable asking questions—there are no silly questions when it comes to understanding your insurance and protecting what matters to you. We’re also grateful we’ve been able to provide responsive support when you’ve needed us during a claim. Building trusted relationships, providing clear guidance, and being there when it matters most is exactly the experience we strive to provide. Thank you for your continued trust in our team!"
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Darl Rassi

July 30, 2026

5  out of  5
rating by Darl Rassi
"Christine did a wonderful job helping me add another vehicle to our policy. She answered all of my many questions and helped me get exaclty what I wanted. Great service!"
We responded:
"Thank you, Darl, we really appreciate your kind words! We’re glad Christine was able to make adding your vehicle easy while taking the time to answer all of your questions. Our goal is to help people understand their options and make informed decisions about the coverage that fits their needs—not simply sell them more insurance. We’re grateful for your trust and the opportunity to serve you!"
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sami cassel

July 21, 2026

5  out of  5
rating by sami cassel
"Jody was so kind on the phone! She helped me get my new renters policy set up over in Iowa!"
We responded:
"Thank you, Sami, we really appreciate your kind words! We’re glad Jody was able to make getting your new renters insurance set up in Iowa simple and easy. Even though our offices are in Central Illinois, we love being able to continue helping customers with their insurance needs in other states where we’re licensed. Thank you for trusting Jody and our team—we’re grateful for the opportunity to serve you!"
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Mitch Wiegand

July 2, 2026

5  out of  5
rating by Mitch Wiegand
"I got insurance on my house, and the staff was very helpful and also cheerful as we figured out my insurance needs. The price was very doable, and overall enjoyed the experience. Thanks for being a blessing to work with!"
We responded:
"Thank you, Mitch, we truly appreciate your kind words!
We’re glad our team could help you find the right homeowners insurance while making the process easy, enjoyable, and tailored to your needs. Our goal is to provide clear guidance, great value, and personal service so you feel confident in your coverage from day one.
Thank you for your trust and your words are a blessing to our team as well!"
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Brian M

June 29, 2026

5  out of  5
rating by Brian M
"It was so easy for me to add and delete coverage with my agent. And she took time out of her day to listen to my vacation plans and I felt like she took an interest in me, as a person and not someone she needed to get through so she could take another call."
We responded:
"Thank you, Brian, that means a lot to us.
We believe people should never feel like just another policy number. Taking the time to listen, build relationships, and understand what’s important in your life is just as important to us as helping with your insurance needs.
We’re grateful for your trust and the opportunity to serve you!"
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Mark Grimshaw

June 25, 2026

5  out of  5
rating by Mark Grimshaw
"They explained everything fully. They are very nice to deal with also. Highly recommended"
We responded:
"Thank you, Mark! We really appreciate your recommendation!
We’re glad our team took the time to explain everything clearly and made the process easy and enjoyable.
We look forward to continuing to serve you!"
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Dan Dorn

June 18, 2026

5  out of  5
rating by Dan Dorn
"Great customer service and very prompt on getting coverage. Very easy to do business with."
We responded:
"Thank you, Dan! We really appreciate your feedback!
We strive to make getting the right coverage simple, efficient, and stress-free, and we’re glad that was your experience.
We appreciate your trust in our team!"
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Eliana Novak

June 8, 2026

5  out of  5
rating by Eliana Novak
"The people at the State Farm Eastman office are the kindest people. I’ve been with them since I first started driving, and they have been there every step of the way through my life transitions! Thankful for everyone in the office working to make my life easier."
We responded:
"Thank you, Eliana, that means a lot to us!
One of the most rewarding parts of what we do is helping people navigate life's changes and making sure their protection keeps pace along the way.
We’re grateful for the trust you’ve placed in our team over the years and look forward to continuing to serve you for many more!"
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D C

June 5, 2026

5  out of  5
rating by D C
"Great agency! Super helpful and personable!"
We responded:
"“Thank you! We really appreciate your feedback!
We strive to provide helpful, personal service and build lasting relationships with the people we serve.
We’re grateful for your trust!"
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Jennifer O'Kraski

May 28, 2026

5  out of  5
rating by Jennifer O'Kraski
"They have been so kind and helpful. I would recommend to everyone!"
We responded:
"Thank you, Jennifer, we truly appreciate your kind words!
Our goal is to help people feel confident in their insurance, protection, and future planning decisions while providing caring, personal service.
We’re grateful for your trust and your recommendation!"
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kevin lowell

May 22, 2026

5  out of  5
rating by kevin lowell
"Attentive, friendly, focused on my needs."
We responded:
"Thank you, Kevin, we truly appreciate your feedback!
Our goal is to understand your unique needs and help you make confident decisions about your insurance, protection, and future planning.
We’re grateful for your trust and the opportunity to serve you!"
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Michael Jordan

May 19, 2026

5  out of  5
rating by Michael Jordan
"Very helpful went above and beyond for me in my opinion"
We responded:
"Thank you, Michael, we truly appreciate your kind words!
Going above and beyond for the people we serve is something we take seriously, and we’re grateful that was your experience with our team.
Our goal is to provide helpful guidance, responsive service, and support when you need it most.
We appreciate your trust and the opportunity to serve you!"
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Brad Carr

May 7, 2026

5  out of  5
rating by Brad Carr
"Derek and his staff are very helpful and courteous. They do an annual call with you to understand if any of your insurance needs have changed and to make sure you still understand all of your coverage. I have had only good interactions with Derek and his staff."
We responded:
"Thank you, Brad, that means a lot to us.
We believe insurance should be an ongoing conversation, not just a one-time transaction, so those annual reviews are an important part of how we serve people well.
Making sure your coverage keeps up with life changes and that everything is clearly understood is exactly what we strive for.
We truly appreciate your trust in our team!"
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WILLIAM Van Buskirk

April 30, 2026

5  out of  5
rating by WILLIAM Van Buskirk
"Wonderful people, easy to deal with."
We responded:
"Thank you! We really appreciate it.
We’re glad you’ve had an easy and positive experience with our team, and we’re always here to help with your insurance needs moving forward!"
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Gonzo Garza

April 24, 2026

5  out of  5
rating by Gonzo Garza
"As courteous professional AND friendly as it gets!"
We responded:
"Thank you, Gonzo! That means a lot to us.
We strive to provide a professional, helpful, and welcoming experience in every interaction, and we’re glad that came through."
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Fisch

April 21, 2026

5  out of  5
rating by Fisch
"Jordan was very helpful and informative when quoting my auto rates and provided me with all the information I needed to continue with my car insurance."
We responded:
"Thank you, that means a lot to us!
Jordan takes pride in being informative and making sure questions are answered clearly so you feel confident moving forward with your coverage decisions.
We’re grateful for the opportunity to help with your auto insurance needs!"
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Brenda Stalter Ritter

April 15, 2026

5  out of  5
rating by Brenda Stalter Ritter
"We really like that we have a yearly call about our insurance and making sure we are covered fully!!!"
We responded:
"Thank you, Brenda, that means a lot to us!
Our goal with those annual reviews is to make sure your coverage keeps up with life changes and that everything is still clearly understood and set up the right way.
We’re grateful for the opportunity to continue serving you!"
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Vickie Hunter

April 14, 2026

5  out of  5
rating by Vickie Hunter
"Friendly and informative."
We responded:
"Thank you, Vickie! We appreciate your kind words.
Our goal is to provide helpful guidance in a friendly and easy-to-understand way, and we’re glad that came through. We appreciate the opportunity to serve you!"
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patrick conley

March 25, 2026

5  out of  5
rating by patrick conley
"Great service and speed for my claim"
We responded:
"Thanks Patrick, we really appreciate you sharing this!
We know how important quick and reliable support is during a claim, and we’re glad you had a positive experience with both the service and responsiveness of our team.
Our goal is always to make the process as smooth and stress-free as possible.
We appreciate the opportunity to serve you!"